Getting started
Add your first bottle, choose a storage location, and build a record that matches your physical cellar.
Read the FAQSupport
Help with Cellar Pro
Find answers about setup, bottle entry, iCloud sync, purchases, and restore. For direct help, email shankar@shankardutt.com.
Plans and restore
Review trial terms, subscription options, lifetime access, cancellation, refunds, and restore behavior.
View plans FAQDirect contact
Send a support email with your device model, iOS version, and a short description of the issue.
Email supportFrequently asked questions
Using the app
How do I add a bottle?
Tap the add button in the collection view. You can enter details manually, scan a label using on-device text recognition, or scan a barcode for an Open Food Facts lookup when a barcode is present.
How does label scanning work?
Label photos are processed on your device. The scanner helps extract visible producer, name, vintage, and region text, and you can review and edit the record before saving it.
How does barcode lookup work?
When you scan a barcode, only the barcode number is sent to Open Food Facts. If a matching record exists, Cellar Pro can use the returned product information to help fill in bottle details.
Can I use iCloud sync?
Yes. iCloud sync uses the Apple ID already signed in on your devices. Cellar Pro does not create a separate account for sync.
How do exports work?
Cellar Pro can export your records as PDF and CSV files for spreadsheet review, insurance documentation, and collection audits.
Purchases
Plans, trial, cancellation, and restore
What purchase options are available?
Monthly is $4.99 per month. Yearly is $29.99 per year. Lifetime is $49.99 once. Prices are managed by the App Store and may vary by region.
How does the free trial work?
Monthly and Yearly each include a one-week introductory free trial for eligible Apple IDs. Lifetime is a one-time non-consumable purchase and does not include a trial.
How do I cancel?
Cancel subscriptions in your Apple account settings at least 24 hours before the end of the current period. Access continues until the current paid period ends.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with the Apple ID used for the purchase.
How do I restore purchases?
Use Restore Purchases in the app and make sure your device is signed in to the Apple ID used for the original subscription or lifetime purchase.
Contact support
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